h bage Responsible Gaming
Gaming is a form of entertainment — it should not become a problem. h bage is committed to helping you play within healthy limits. On this page, find out how to keep yourself and your family safe.
Entertainment and Control Together
Casino games and sports betting are both forms of entertainment, as long as they are enjoyed within regular limits. h bage believes every player has the right to understand their own situation and make informed decisions. We want to ensure you never play with savings or money set aside for daily expenses.
Responsible gaming does not simply mean playing less — it means setting clear limits for yourself, sticking to those limits, and seeking help when needed. If at any point you feel your gambling is getting out of control, do not hesitate to acknowledge it.
Under h bage's Terms and Conditions, no one under the age of 21 may open an account or place bets on this site. Age is verified at registration and we may request additional documents in cases of doubt.
Our Privacy Policy makes clear that we do not collect personal information from minors under any circumstances. If there are teenagers or children in your home, keep your device and account logged out and keep your password private.
Features for Setting Your Own Limits
h bage provides the following tools to help you stay in control of your gaming.
Deposit Limit
Set a limit on how much you deposit on a daily, weekly, or monthly basis. Once a limit is set, it can be lowered immediately, but raising it takes some time — this is intentional.
Session Time Limit
Set a time limit on how long you play in one session. Once the set time has passed, the system will automatically alert you or log you out, so you do not spend more time than intended without realising it.
Loss Limit
Betting will stop automatically once your losses exceed a set amount. This feature is an effective measure to protect against significant financial loss.
Self-Exclusion
If you feel you need a complete break for a period of time, choose self-exclusion. This can be temporary (30 days to 6 months) or long-term. During this period, access to the account is blocked.
Reality Check Reminder
A pop-up message appears at set intervals to remind you how long you have been playing and how much you have won or lost. This keeps you aware of your actual situation.
Cool-Off Break
Temporarily suspend your account for 24 or 72 hours. Taking this short break after a big loss or during a period of stress is a sensible step.
To use these tools, log in and go to the "Responsible Gaming" section in your account settings. Contact us via 24/7 live chat or email for any assistance.
Recognise the Signs of Problem Gambling
If any of the following signs appear in yourself or someone close to you, they should be taken seriously.
Betting Beyond Your Means
Betting with money meant for food, transport, or bills, or playing by borrowing money or dipping into savings, is a serious warning sign.
Chasing Losses
Repeatedly increasing bets to recover lost money or continuing to play "just a little more" — this type of behaviour is an early sign of addiction.
Emotional Distress
Feeling restless or irritable when unable to play, becoming short-tempered, or withdrawing from family are signs of emotional dependency.
Secrecy and Dishonesty
Hiding your gambling from family or friends, or lying about how much you are playing, is a major sign of this problem.
Loss of Time Control
Playing for hours on end while neglecting sleep, work, or studies, and repeatedly trying to stop but being unable to.
Preoccupied with Winning Big
Spending all day thinking about the next big win, being unable to focus on real-life tasks, and seeing gambling as the only way to earn money.
Asking for Help Takes Courage
You are not alone. Seek help through any of the following — acting quickly is the wisest step.
Direct Support from h bage
Our 24-hour, 7-day live chat and email support is available in both Bengali and English. Contact us at any time for help with self-exclusion or setting limits.
Family and Trusted People
Talk openly with a close family member or trusted friend. Often, the advice and support of someone you trust can go a long way in helping you manage the situation.
Professional Counsellors
Consult a mental health specialist or behavioural counsellor. Mental health services are available at various hospitals and clinics across Bangladesh — seeking confidential advice is completely normal.
h bage's Promise
At h bage, entertainment is our priority, but the mental and financial wellbeing of our players matters even more. That is why we do not allow minors to open accounts, we strictly enforce age verification, and we reserve the right to temporarily suspend accounts in cases of suspicion.
If any member of our platform wishes to seek help themselves, or if a parent or guardian is concerned about a family member's account, they can contact us by email and we will handle the matter confidentially and with care.
For detailed rules on using the site, read our Terms and Conditions, and visit our FAQ section for answers to common questions. Staying informed is the best way to keep gaming a positive experience.
Please note — betting and casino games are strictly for players aged 21 and above. If someone uses an account on behalf of a minor, the account may be closed and any deposited funds may be forfeited.